checkout address delete

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8 years 4 months ago #245184

Hi,

So I am trying to get rid of popup address on checkout. I have set it to use list...

Now the problem. After entering address you can delete it and after address is deleted system would still allow to go to the next step without any address. I think this shouldn't be like that?
Tried with protostar and same results...

Thanks

Last edit: 8 years 4 months ago by kyratn.

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8 years 4 months ago #245208

Hello,
That's actually weird, do you have some weight/dimensions on your products ? It's maybe happening because shipping methods aren't required.

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8 years 4 months ago #245243

Hi,

Yes, I have weight of 1kg set to all products I create and I did hide it with css...

Everything is working fine when you come to address step at first time. List is displayed and if required fields are not entered pressing on next button will give notice message, so it works fine. However if address entered and then deleted system will not give any notice and just goes to next step. Going back there is no address... Can someone please check on they end?

After I delete address it will show radio button with number 1, I have attached screenshot to be more clear. Not sure from where it is coming from as i get same results with protostar template....If refresh page everything goes back to normal and it ask to enter billing address...

Thanks

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Last edit: 8 years 4 months ago by kyratn.

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8 years 4 months ago #245247

Hello,

Can you provide an Url link (maybe with an user references if required) in order to process some tests on your checkout ?
Do you have some override in your checkout/address.php ?

Note : If you want pass us some references that can't be via our Contact us , just add an url link to this topic in your message.

Awaiting news from you.

Regards

Last edit: 8 years 4 months ago by Philip.

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8 years 4 months ago #245308

Hi,

You are welcome to try it here. www.kyra.lt/test
I also have sent backend login details via contact us.
I do have some override but removing it wont help.

Another thing. I am not sure is this how it should be but after entering billing address details. Press save, address is not selected automatically and on pressing next step page reloads. Then address is selected and you need to press next button again to go to the next step.

Thanks

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8 years 4 months ago #245485

Any update on this please?

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8 years 4 months ago #245539

Hello,

Impossible to go more far because, references you provided don't allow me to reach your checkout, and I have to say even to reach the back end...
Can you check this please ?

Regards

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8 years 4 months ago #245560

Hi,

Are you sure you can't reach back-end? I have tried now with details provided and it worked. Anyway, maybe I have done mistake so I have sent it again via Contact us.

.Please try to checkout now here: kyra.lt/test
Just enter any email address and press button "TOLIAU"

Thank you

Last edit: 8 years 4 months ago by kyratn.

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8 years 4 months ago #245705

Hello,

This time I succeed to reach your checkout AND your backend, and I see now the issue.
And I'm sorry because I have a bad news, you had right the issue come from HikaShop but for now, it's impossible to get the root of the issue...
The other point is that HikaShop 3 are coming and with it, a new checkout process that will for quite sure solve this issue (because the process is totally different).
Can I advice you to switch to popup mode like before for waiting HikaShop 3 ?

Awaiting news from you about this suggestion.

Regards

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8 years 4 months ago #245722

Hi,

Yes I still use popup mode on my live site. So no worries. I understand that hikashop 3 is coming and there is no big need to fix it right now....You better use your time for hikashop 3. ;) I hope you will release it soon.

Thanks Philip for looking into this.


Have a great day

Last edit: 8 years 4 months ago by kyratn.
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8 years 3 months ago #248465

Hi

Can I have status update on hikashop 3 ? I don't want to start new topic but would like to change my address pop-up as soon as possible.

Thanks

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8 years 3 months ago #248479

Hi,

We're working on it. We hope to have a beta available soon.

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