Problem with email notifications upon registration

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8 years 4 months ago #246052

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.0
-- PHP version -- : 5.6

Hi there,

I have been testing user registrations during the checkout process and I found out the following problem with the Joomla automatic email notifications.

It looks like the Hikashop registration does not trigger the same plugin events that Joomla does when a user registers.

I use the Acymailing plugin “Override Joomla Mailing System” ( www.acyba.com/acymailing/362-acymailing-joomlanotification.html ) to improve the looks of automatic notifications. This works well when a user registers via the Joomla registration form.

However when a user registers at the Hikashop checkout form, Joomla sends the correct email notifications but the previously mentioned Acymailing plugin fails. That means Joomla sends the standard text based emails instead of the HTML based Acymailing replacements.

To me this looks like an issue with Hikashop not triggering the plugin event required by the Acymailing plugin to do the email override. The Acymailing plugin “acymailingclassmail” listens to the event “onBeforeMailPrepare(&$mail, &$mailer, &$do)”

Can this be fixed?

Thanks

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8 years 4 months ago #246076

Hi,

You're close, but that's not the problem.
HikaShop do trigger the exact same triggers as Joomla when the user registers.
The problem is that HikaShop doesn't send the Joomla user email but send its own email.
So it will require the modification of the AcyMailing plugin to support the HikaShop user account email.

Also note that alternatively, you can customize the "user account" email notification of HikaShop via the menu System>Emails of HikaShop so that it displays like you want.

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