Cart not displayed after login

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8 years 2 months ago #248773

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.5.43
-- Browser(s) name and version -- : FF / Chrome - Updated

We were having an issue that when the user was inside the cart which showed the products they had order, quantity and pricing, that if the login ;/ registration was displayed there, that after registering or logging in , it immediately went to the checkout / pay page, thereby not returning back to the cart as logged in. So we moved the login before the cart in the checkout configuration but once logged in , it bypasses the cart and goes to the checkout / pay page which is not usable for our needs since some customers may need to enter a coupon.

Here is how I have the checkout configuration setup:



FYI, I added the 'Cart Status' as I had tried it without it being used, just in case this might get us to the cart but it didn't.

Here is the flow. The product page is displayed and you 'Add to Cart' the product you want.



It goes to the login or registration page:


It bypasses the cart completely and goes to the checkout / pay page:



It then links to the Authorize.net payment page:



I'm not sure why it does this as the Checkout configuration clearly has the Cart / Coupon displayed before the Payment page. Again, I added the 'Cart Status' to see if this would fix the issue but it didn't.

Can you determine what I have configured incorrectly?

Last edit: 8 years 2 months ago by LukeDouglas.

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8 years 2 months ago #248776

Hi,

There is nothing configured incorrectly, and no problem in what you described.
You have the cart/coupon views on the same step as the login view but below it.
So when you are on the login view and click on the login or register button, it normally goes to the next step.
But the cart/coupon views are displayed on the first step below the login view. So it's not like the system is not displaying these views, or that you should not be redirected to the next step.
I suppose that you'll want to move the cart/coupon views in another step than the step where the login view is.

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8 years 2 months ago #248847

Glad to know I wasn't going crazy. I did some rearranging on the flow and have it setup like the client wanted. Thanks.

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