Customer image upload not displaying on checkout

  • Posts: 61
  • Thank you received: 0
8 years 2 months ago #250694

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- Error-message(debug-mod must be tuned on) -- : None

I added a custom field that's an item-> Ajax Image. I can upload the image on the purchase/add-to-cart page but when I go to checkout, the area by the cart/product display shows the image as missing (question-mark box indicating the image can't be found). When I inspect the element, it says it's calling this:

<img class="" src="/checkout/order/download/field_table-item/field_namekey-dXBsb2FkaW1hZ2U=/name-ZG9nLTkxNjA5OV82NDBfNzIxODk4MDQ0LmpwZywzNGZkN2Q5YjNiMTA1MTdiYWJlOTMyZTg5ZjhkZTNiZA==/thumbnail_x-100/thumbnail_y-100" alt="dog-916099_640_721898044.jpg,34fd7d9b3b10517babe932e89f8de3bd">

Any idea as to what's happening?

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
8 years 2 months ago #250705

Hi,

That's a problem with the settings of the custom field in the database.
Edit your custom field via the menu Display>Custom fields, check that the display settings are what you want them to be and save the settings.
It should then work properly when you try with a new upload/add to cart.

Please Log in or Create an account to join the conversation.

  • Posts: 61
  • Thank you received: 0
8 years 2 months ago #250841

The display settings for the image upload custom field? Because everything is 'yes' right now and I am not noticing any areas that seem like they would fix it if set to 'no'.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
8 years 2 months ago #250857

Hi,

The key point here is to save the settings so that it properly set the data of the custom field in the database.
You can leave all the display options to yes for now.

Please Log in or Create an account to join the conversation.

  • Posts: 61
  • Thank you received: 0
8 years 2 months ago #250906

It appears it may have primarily just been a cache issue. I cleared the cache and expired cache and it seems to be working now. Thanks.

Please Log in or Create an account to join the conversation.

Time to create page: 0.061 seconds
Powered by Kunena Forum