How to cancel mail about change status

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8 years 1 month ago #252023

After checkout the customer receives two emails, a confirmation (order_creation_notification) and a notification about status change (order_status_notification).
I want to cancel the last one, but how?

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8 years 1 month ago #252030

Hello,

You'll probably find a solution through that thread :
www.hikashop.com/forum/4-how-to/26304-tu...r-created-email.html

You would have to edit the hikashop_config table via phpmyadmin and change the entry order_creation_notification.published entry to 0.

Last edit: 8 years 1 month ago by Mohamed Thelji.

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8 years 1 month ago #252155

Thank you, Mohamed.
I couldn't find the hikashop_config table, but tried the other option from the thread to edit the order.php file.
It seemed to work, but suddenly I got a white screen after checkout.
In the address bar: sizaspeelotheek.nl/index.php/bestellen/c...out/task-step/step-1
After undoing the changes the white screen continues.
What can I do?

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8 years 1 month ago #252166

Hi,

Turn on the "error reporting" and "debug mode" setting of the HikaShop configuration and then try again. It should display an error message on that blank page which will help understand what's going on.

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8 years 1 month ago #252238

I made it.
I restored a backup to get the white screen disappear and found the hikashop_config table.
That was the solution.
Many thanks

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