Help!! No forward to Payment provider anymore (Paypal and Ideal)

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8 years 1 month ago #252029

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2.
-- PHP version -- : 5.6.18
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : none

Hi! Please help :blink:

In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this?

Also the cart is not empthy after succespage.

Thank you

Last edit: 8 years 1 month ago by Cybermissy.

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8 years 1 month ago #252033

Hello,

Firstly, can you show me some screenshots of how you configured :

-Your checkout workflow via "Hikashop->System->Configuration->Checkout" by setting the "Advanced checkout workflow edition" option to NO
- Both of your payment methods

Thank you.

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8 years 1 month ago #252102

Hello Mohamed,

Hereby the screenshots.

Hope you have the solution.

Thank you!

Attachments:

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8 years 1 month ago #252104

Hi,

I don't see why it would do that.

Could you provide a link to the shop and provide directions to reproduce the issue so that we could look at the problem ?
You can use our contact form if you don't want to display the information publicly:
www.hikashop.com/support/contact-us.html

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8 years 1 month ago #252183

I have sent you the details in the contactform.

Maybe it is helpful to know I have upgraded in two steps. From free to essential to businessedition.
It has worked before, cause I tested it some time ago. But I don't know what caused this change.

Last edit: 8 years 1 month ago by Cybermissy.

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8 years 1 month ago #252271

Hi,

You've modified the file "end" of the view "checkout" via the menu Display>Views:
take.ms/0xauQ
As you can see, you've replaced the code:

echo $this->html;
there, which displays the redirection form of the payment plugins by:
echo JText::_('BEDANKT_VOOR_DE_BESTELLING');
which displays your thank you message.
So it does exactly what you made it do.
Remove that customization and you'll see that it will work properly.

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8 years 1 month ago #252276

Wow how stupid! Thank you for your help!! I tested it only with offline payment methods so I haven't noticed this before.

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8 years 1 month ago #252282

So where do I edit this succes-page?

I want to add some more text.

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8 years 1 month ago #252339

Hello,

You can edit or add your "Thank you page" in each of your payment plugins file.
Open and edit, the YOURPAYMENTPLUGIN_end.php, you will see some html that manage the little message you see at the end of the process.
Feel free to add some html to customize the message.

Hope this will fit your needs.

Regards

Last edit: 8 years 1 month ago by Philip.

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