Minimum amount for order's on checkout

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.x
-- Browser(s) name and version -- : Chrome

Hi,

we setup a minimum amount for the payment methods to be selected. But if a user, adds products with a correct amount and advances in the checkout, in the Cart Step, he can change the quantity of products and finalize an order with an amount inferior than the one defined in the payment method.

We investigated a bit, and in fact we understand that the minimum amount on the payment method is only to activate the selection of a payment method when the amount of the order reaches it.

But the question remains, is there a way to prevent the user to submit the Order if a minimum amount is configured and not reached? If yes, how do we do such a configuration? If not, how can we do it? Programatically?

Thanks in advance.

Best regards.

Hello Philip,

Thanks for your answer. But after testing this functionality, and setting a Limit for the type 'Price' period 'Cart' with a value of 20(€), with no dates or products restrictions (applied for all products), HikaShop is blocking us to add products up to a total of 20€.

What we need is exactly the opposite, to don't let the user checkout an order lower than 20€, only if the total is superior to this amount.

Is there a way to do this with this limit functionality?

Thanks in advance.

Best Regards,
AllBS

Hi,

Yes we did exactly that. We put a minimum amount in every Payment Method (20€), but the original problem remains.

Even when a user adds products that makes a total amount bigger than 20€, if in the Cart step the user changes the quantity, or removes a product from the Cart, and the total bocomes lower than the originally defined, lets say 15€ for example, the user can advance to the final step of the checkout and finalize the order..

That's what we would like to prevent. Can we achieve this limitation?

Thanks,

Best Regards,
AllBS

Hi Nicolas,

The payment method Step is still in checkout process.

I send you an attachment of the Steps for you to see.

Do you need BackOffice access?

I can provide you a user and pass.

Thanks.

Best Regards,
AllBS

Hi Nicolas,

we've sent you a private message with the Login details via contact form.

Please do have a look, because we're out of ideas.

Thank you very much.

Best Regards,
AllBS

Hello AllBS,

Can you test if it works fine if you set the "payment" and "cart" action in the same step through your checkout workflow via "Hikashop->System->Configuration->Checkout" ?

Thank you.

Hi Mohamed,

Tried your suggestion. That way we receive the message of an inferior amount if we change the quantity on the cart yes, and the Next Button doesn't send us to the next step.

But, if we try to advance/force the checkout process in the links on the Checkout Bar directly, went to step 3 (Status), and the button to Finalize becomes available, and the order is still submitted with a small amount.

Maybe a programatically validation is needed in this case?
If so, where do you suggest we put that validation, and how?

Thanks,
AllBS

Hello,

We actually made a fix for that issue, can you download the last Hikashop version through our website, install it, and test it again ?

Thanks for your feedback !

Hi Mohamed,

Yes, you're fix fixed the issue

Thanks a lot.

Best Regards,
AllBS