SOLVED: "shipping" info is off screen in mobile vertical view. See attached.

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7 years 11 months ago #256326

-- url of the page with the problem -- : www.proteinplusflour.com/shop/checkout/task-step/step-1

"shipping address" info is off screen in mobile vertical view. See attached. IE. User has to switch phone to horizonal view to see and add or edit the shipping address during checkout.

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Last edit: 7 years 11 months ago by shockoe.

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7 years 11 months ago #256370

Hi,

That's normal. The "use bootstrap design" setting of the HikaShop configuration, which allows HikaShop to be responsive, is apparently turned off on your website. Thus, HikaShop doesn't adapt the display to the small resolutions.
Turning on that option would allow for that, but it requires your Joomla template to include bootstrap, which is doesn't as far as I can see on your website. So you would also have to add it to your template. Here is a tutorial about that:
www.inmotionhosting.com/support/edu/joom...mplate/add-bootstrap

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7 years 11 months ago #256441

Hi Nicolas,

Thanks for the explanation of bootstrap. I actually do have it installed, so now that it's turned on... the site works great with mobile.

Thanks again for the great help.

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