Customers can not finish

  • Posts: 2
  • Thank you received: 0
7 years 11 months ago #256858

Hi
My customers can not buy anything on my webshop, if they are on an Iphone or an Ipad. Some get bloked and som can not finish their bying. I hope you can understand what I mean.

Best regards Tina

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
7 years 11 months ago #256880

Hi,

Could you provide a link to the shop so that we can reproduce the problem ?
Also, do they gat an error message ?
What happens when they can't finish ? They don't see a button ?
More information on what is the problem would help.

Please Log in or Create an account to join the conversation.

  • Posts: 2
  • Thank you received: 0
7 years 11 months ago #256881

The Url is husethansen.dk

The button is there, but it is not possible to move it

The other one should make at login and when that was done, she get bloked

I am sorry for my english, and hope you understand, ´what I write

Tina :-)

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
7 years 11 months ago #256884

Hi,

I also got blocked after clicking on the validation link.
This just means that you've configured the settings of the Joomla user manager to require an admin validation for the user accounts.
I would recommend to turn off the user account validation in the setttings page of the Joomla user manager and that will prevent that.

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum