Checkout redirection to bank provider is not automatic

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7 years 11 months ago #258345

Hello :)

I set up a little payment page to get customers bills easily paid, but after cart validation and credit card selection users should be redirected automatically to the bank provider but after waiting a long time nothing happen so we have to click on the button to get bank interface and pay the bill. (please see attachments).

I use systempay with hikashop as bank provider

Thanks in advance for the one who could help me :)

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7 years 11 months ago #258348

Hi,

If the redirection is not automatic it means that you have a javascript error in the page so the script which should submit automatically the form is not process by your browser.
You should check and fix your Javascript in your website.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: kdoussaint

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7 years 11 months ago #258381

Thanks a lot I will try to find from this way !

Best regards

Kevin

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