Cart is empty - but no message

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7 years 10 months ago #258589

Hi guys!

I've been working with Hikashop and Joomla for a couple of years now and I really love it! I'm not SO technical, but I do everything myself. I have a problem and I hope you guys can help me out.

My shopping cart is empty, but the cart module 'Winkelwagen' on the right does not show a message.
However I do have a empty shopping cart message in the Hikashop translation files AND in the cart module.
I used to show the correct sentence, but over time it just dissapeared.

I also created a special empty shopping cart page ( www.ratten-speeltjes.nl/mijn-winkelwagen ), in case someone went to the checkout page (big green button on the top right 'Bestelstatus') without anything in their cart. Perhaps this is way my sentence dissapeared in the cart module on the right; I have a empty cart message AND a refferal URL?

No problems when shopping cart is filled with products, the order can be placed OK , the cart module on the right shows which products they added to their cart and they can click on the button for the checkout page.

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7 years 10 months ago #258591

Hi,

First, if you have the file templates/YOUR_TEMPLATE/html/com_hikashop/product/cart.php or templates/YOUR_TEMPLATE/html/mod_hikashop_cart/default.php on your website, try renaming them and see if that helps.
That would indicate that you have view overrides based on old versions of the views and it would require updating to the new version to fix the problem.

If that doesn't help, please provide screenshots of the settings of the tabs of your cart module and of the translation overrides you have for your empty message.

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7 years 10 months ago #258651

Thank you for your reply :)

I checked but I do not have those 2 files you mentioned...

So I made a printscreen of my shopping cart module settings; is this what you meant?
Is it just me... or do I miss some settings here? I remember more buttons and options; or am I looking at the wrong module? This is the only one I have for my shopping cart.

I didn't make a printscreen of Hikashop > Systeem > Configuration > Languages > Dutch, because the only line there is: EMPTY_CART_MESSAGE="De winkelwagen is leeg" and that should be working, right? There are no other similair lines.

(I have bought Hikashop Essential last year btw... perhaps this caused my problem? I don't remember when my empty cart message dissapeared, but it could be around the same time as I went from the free Hikashop to Hikashop Essentail.)

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Last edit: 7 years 10 months ago by Mariska1990almere.

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7 years 10 months ago #258653

I fixed it! Apparently I removed error box message, because I made my own landing page if shopping cart was empty.
I just added the empty message in language file in the line of CART_EMPTY="" instead of EMPTY_CART_MESSAGE="De winkelwagen is leeg".

See, now my refferal page (if cart is empty) has the empty message double: www.ratten-speeltjes.nl/mijn-winkelwagen

Last edit: 7 years 10 months ago by Mariska1990almere.
The following user(s) said Thank You: Mohamed Thelji

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