Advice on which emails to use would be appreciated.

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7 years 10 months ago #258760

-- HikaShop version -- : Business 2.6.4 [1610260900]
-- Joomla version -- : 3.6.4 Stable
-- PHP version -- : 7.0.3

I require advice on the setup of the emails in the HikaShop configuration.

We wish the customer to only get an email once they have paid for it. i.e. we do not want one to be sent to them on the creation of the order.

Which one of these do we have on or off? I turned off the first 2 and kept the third but no email was received at all.

Order creation notification
Order status notification
Order notification

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7 years 10 months ago #258761

Hi,

That documentation page will give you all details about the emails, their goal and when they are sent.
www.hikashop.com/support/documentation/1...p-email-listing.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: esotechie

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7 years 10 months ago #259258

Thank you Jerome

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