products with characteristics not showing tax in checkout.

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7 years 9 months ago #261378

Hello i have a problem.
All products are displayed without tax in my shop.
In the checkout there is tax displayed.
Only products with characteristics are not showing tax in the checkout.
Can anyone help me? Thanks.

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7 years 9 months ago #261401

Hi,

Because it was your first message in our forum, some information asked during the creation of the thread was not kept.
So we do not have the details about your website (HikaShop version number, link, etc).

Regarding your displaying issue, would it be possible to have screenshots about your HikaShop tax configuration and about your advanced/legacy settings ?
www.hikashop.com/support/documentation/5...nfig.html#main_taxes
www.hikashop.com/support/documentation/5...html#advanced_legacy

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #261438

Thanks for you reaction.

I use joomla 3.6.5, php version 5.6.29-1~dotdeb+7.1, webserver apache2handler
link to product: www.mag-tech.nl/winkelstellingen/product...-1400-1000-370-h-b-d

Wenn i have a product he is showing tax in the checkout.
Wenn i have a product with two variants he is also showing tax in the checkout.
Wenn i have a product with two variants and two different prices he not showing tax in the checkout?

Greetings Bjorn

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7 years 9 months ago #261442

Hello,

From what I see I don't reallly know where is the root issue...
Can you provide by using our Contact us form some backend/frontend acces in order to process some tests ?

Note : Use this topic subject to fill your message subject in order to keep the link.
Awaiting news from you.

Reagrds

Last edit: 7 years 9 months ago by Philip.

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7 years 9 months ago #261584

Hello,

I really don't understand where is the root issue, I suspect a default way to create/configure/add variants.
Does this issue appear only on this products or all your product WITH variants are concerned ?
In order to check this theory, can you create again this product to see if the issue is still here ?

Awaiting news from you

Regards

Last edit: 7 years 9 months ago by Philip.

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7 years 9 months ago #261630

Yes it is like this on all products.
When i make a new product also.
product with tax , variants with tax , variants with prices no tax.
Bjorn

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7 years 9 months ago #261702

Hi,

Thanks. We've added a fix for that. Please download again the install package on our website and install it on yours and that should add the patch and fix the problem.

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7 years 9 months ago #261788

Thank you very much. It is working.
Gr. Bjorn

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