Unable to see "state" drop down box

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7 years 8 months ago #263955

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 2.6.5

In checkout when the user has USA only as an option, where I dont ship to other countries. If USA is the only option the state dropdown doesnt work at all. When I add canada the only way to get the state drop down menu to appear is to select canada, then go back to United states and then the states dropdown menu appears.

What I would like is the state dropdown menu to load from the start and have USA as the only option.

Currently its very confusing and as a result I end up with customers with out any State information.

I need the country for the shipstation plugin otherwise I would unpublish the countries field.

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7 years 8 months ago #263962

Hi,

Download the install package on our website and install it on yours and that should fix the problem.

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7 years 8 months ago #264061

Have the latest build. See Screenshot for build number.

Problems I have:

1. Still gives me a "blank" for state. No ability to select
2. Charges State Sales Tax Automatically before state is entered.

See screen shots:

Attachments:

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7 years 8 months ago #264066

Tried Changing the Tax zone to United States to see if it would fix anything... With no luck.

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7 years 8 months ago #264069

Hello,

As usual, you unpublished all countries but you did not re-save your "country" address custom field in order to store the default country in the database.
So the "state" field is trying to display states for a country which is currently unpublished.

You have to edit your "country" address custom field and just save it.
www.hikashop.com/support/documentation/1...shop-field-form.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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