Return After Payment Not to the Hika Default thank you page - fix

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  • Hikaserial Subscription Hikashop Business
7 years 8 months ago #263964

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 7
-- Browser(s) name and version -- : all

Hi,
I have Business 3.0.0 [1703021730]
After payment completed, the component return customers to: component/hikashop/product/listing

I wonder where is the set up for the Default Hika Thank you page?

I also tried to set up return Url in the payment method i use - Stripe and no effect, meaning it does not redirect to my custom thank you page as indicated in stripe field for returned url.

1) Please let me know where I can set up the Hika Default return URL
2) The stripe field for returned URL probably must be fixed.

Looking Forward, Thank you.

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7 years 8 months ago #263999

Hi,

If you set a return URL in a payment plugin, you should go to that URL after the paiement.
If you don't, then you'll be redirected to the defaul thank you page of HikaShop at index.php?option=com_hikashop&ctrl=checkout&task=end
The exact URL will be different because of the SEF.
If you get the URL "component/hikashop/product/listing" and you don't remember adding that URL anywhere, then it's probably that you entered the URL of the checkout or of the cart display as return URL. But since after the payment the cart is emptied, HikaShop can't display these pages and will automatically redirect to the URL you set in the option "URL where you will be redirected when the cart is empty" or to the page "component/hikashop/product/listing" if you didn't set any URL in that option.
So please check that.

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  • Posts: 132
  • Thank you received: 3
  • Hikaserial Subscription Hikashop Business
7 years 8 months ago #264207

As I understand you:

1) There is No field in the Hikashop settings to set Return URL ( but only in payment plugins)
2) The Default Hikashop URL that I am getting is:

index.php?option=com_hikashop&ctrl=checkout&task=after_end&order_id=

and as soon as Hika redirect to the default refurn Url it actually redirect on my site to :
mysite.com/component/hikashop/product/listing

3) I tested numerous times from different computers with cleaned site and browsers cashe bt setting Stripe Return Url to :

mysite.com/thankyou
/thankyou - is my menu to my custom article Thank You

but the Hikashop does not respond to the settings in the Strype Payment plugin and redirect after payment to :

mysite.com/component/hikashop/product/listing

Screenshot of my Stripe Return Url :



Please advise. Looking forward.

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  • MODERATOR
7 years 8 months ago #264299

Hi,

Thanks for the report, we were able to reproduce your issue in a local website.
Please re-download HikaShop 3.0.1 in order to get a patch which should fix your issue.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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