No Apartment Listed

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  • Hikashop Business
7 years 8 months ago #265134

-- url of the page with the problem -- : www.ariesgamesandminis.com
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- Browser(s) name and version -- : Chrome

I have customers that have entered their correct information for billing & shipping, but on the invoice & email notifications, their apartment number doesn't show. I check their profile for their address, and in the order listing for their order...and the apartment number is showing in the "Address 2" entry line...so why don't they show on the invoice or email? Have I missed a step in the setup?

Thanks

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7 years 8 months ago #265137

Hi,

You've activated the address_street2 custom field, but you must have forgotten to add its tag to the address template view.
Go in the menu Display>Views, edit the file "address_template" for both your frontend and backend templates and add the corresponding tag there and it should then display.

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7 years 8 months ago #265237

That's what I figured (I missed something)...thank you!

I'm guessing I would add the following line...

{address_2_street}

After address_street and before address_post_code

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7 years 8 months ago #265248

Hi,

You need to use the column name of the custom field. If you look at it, you'll see that it's address_street2 and not address_2_street

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7 years 8 months ago #265315

Ahhh ok...got it, and thank you! That worked. Where is this Column so I can check it before asking next time?

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