Free product cost by checkout 1,- euro

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7 years 8 months ago #265254

Hi,

In my testshop ( fvdn.webruimtehosting.nl/hika/ ) there are only free products (in dutch "free" = "gratis".
But in the checkoutform all the pruduct costs each 1,00 euro.

I dont want this, they must bee free.

Where can i correct this in hikashop?

many THX in advance.

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7 years 8 months ago #265255

Hi,

I suppose that you must have configured something to reach that state.
For example, a negative discount that you set on you products.
And on the product page, you display the price of the product without discount, but on the checkout the price is displayed with the discount and thus you see that 1€ price for your products because you have -1 in the discount.
It could also come from the donation plugin it you had configured a custom field with the value 1 and that the plugin would then use that value as the price of the product in the checkout:
demo.hikashop.com/index.php/en/hikashop/...t-page/donation-page
Alternatively, it could also come from a customization of the views, or a third party plugin.
One thing for sure is that there never was a bug were 1 euros (or any other amount) would be added to free products (or even non free products) in HikaShop.
So it's hard to give a precise solution of were to correct this. We don't even know how you configured your products, if you have third party plugins or if you've used the donation plugin, if you have custom views, or discounts, etc. I can only recommend to check on all of them.

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7 years 8 months ago #265339

Hi Nicolas,

We met and chat with eachother at the Hikashopday in Breda (Holland).

The installed Hikashop is very basic, and still the problem is there.
I can give you a administrator login, so you can look at yuorself (its a demo website, so nothing to ruine).

If you want that please contact me trough my e-mailadress (see my account).

Like te hear from you.

Fred

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7 years 8 months ago #265341

Hi,

We sure can have a look if you don't find the issue.
Did you check the different things I talked about ?

You can use our contact form to send us the credentials to the website along with a link to this thread:
www.hikashop.com/support/contact-us.html

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7 years 8 months ago #265390

Hi,

As expected it comes from the plugin "HikaShop R2H custom decimal field" that you have on your website.
If you disable it in the Joomla plugins manager, it displays properly, and that plugin isn't a plugin we developed.

The following user(s) said Thank You: fvdn

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7 years 8 months ago #265465

Hi Nicolas,

You are right, this is the problem. On your first reply i have looked into the plugins there are in Hikashop and not at the Joomla plugins. The plugin "HikaShop R2H custom decimal field" i have installed a while ago (just the night after the Hikashop day in Breda), for testing several things. So i was forgeten that this plugin was there! But this plugin only give this problem when there is a free item, when a item costs money there is no problem. I will get in contact with the developer of thei plugin and tell him the problem, probely he will fix it.

THX for your help!

Fred

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7 years 7 months ago #266234

Hi Nicolas,

I informed Rick Spaan (the developer of the plugin) about the problem.
Rick has rebuild his plugin ( see: github.com/RickR2H/hikashop-decimal-quantity ) and after i installed and test it all the free product stay free.
So this problem is solved.

I (and also Rick Spaan ) want to thank you for your help in this.

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7 years 7 months ago #266255

Hi,

Thanks !
Note that you can post a review on HikaShop on the Joomla Extensions Directory:
extensions.joomla.org/extensions/extensi...opping-cart/hikashop

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