On registration there is also a button next

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7 years 8 months ago #265752

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 7

Hi Guys,

I am really happy with the ajax registration so you see all fields that are bad and not one by one.
But on the registration i have the registration button and the next button from the stepps in the checkout process.
This is a bit confusing. I have to buttons to go on and one works with ajax checkout and the other thinks i want to login so is telling me the password is not good.

Is this a bug or is it normal to have both?
www.dropbox.com/s/qi1n8xjqy3lbsrh/2017-0...%2015.07.23.gif?dl=0

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7 years 8 months ago #265758

Hi,

It's normal.
When you click on the login button, the system knows that you want to login and thus it checks the fields of the login form.
When you click on the register button, the system knows that you want to register and thus it checks the fields of the registration form.
When you click on the "next" button, all the page forms are submitted. If you fill something in the login form, it will try to log you in. If you fill something in the registration form, it will try to register you. And if you don't fill anything in both, then it will try to log you in as the login is the default action of the login view.

Now if you want to hide some of the buttons because you feel it is confusing, you can just use some simple CSS with the style display:none; in order to do so.

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7 years 7 months ago #265908

Hi Nicolas,

Than it is confusing for me as website builder and professional webmaster and i buy allot on online webshops, how would that be for a buyer on the website, or a user that has never been before on a webshop...
Do not give them options they doe not need.
The error message is not good if i click next.


I try to use css but there is no difference in these steps.
It is step one and after i click register i am also in step one so it is gone always in step 1 and that is not good after the login :-D

I hope it is possible somehow to remove the next button on register view.

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7 years 7 months ago #265954

Hello,

To be sure to understand your needs, you want hide the next button IF customer isn't log in, right ?
That will required I think a little view custom with some php code to check if user is log in, and select only in this case to display it.

Regards

Last edit: 7 years 7 months ago by Philip.

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7 years 7 months ago #266071

Hi Phillip,

Thanks for your reply :-)

Yes you have that right!

I tink you need to reconsider how this process is working because it is not noob proof ;-)

Here is me as noob in action ;-P
www.dropbox.com/s/qpoz0669fx81q6i/2017-0...%2011.27.47.gif?dl=0

When i say no login (guest checkout) at the end of the form you see also the register and next button.
The name of that should not be register but next.
So the Register button should be named next and the next button should be hidden also.
I say this because the register button does something different as the next button (see screen recording above).
If i click next on the guest checkout it is telling me that there is something not good with a password, i do not have a password field...
So this is a bug i think ;-)

These steps should be active with the step that has the address.

And i really think this should be default and maybe a option to have the next shown.
To have multiple buttons is just confusing and that is the latest thing your want in a webshop on checkout ;-)

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7 years 7 months ago #266090

Hello,

But the system will do what it has to do.

If you click on "login", it will perform a login.
If you click on "register", it will perform a registration.
If you click on "next", the system will analyse the data and perform the login or the registration depending of the data it receives.
In any case the according action regarding what the customer did, will be done.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 7 months ago #266148

Hi Jerome,

Thanks for your fast answer!
Dit you downloaded the gif and watched it?
The guest checkout with the question 'register' is confusing.
When i click next and forget to fill in anything it is telling me that the password can not be empty.
But on guest checkout i do not have a password.

The other options i now understand, the Next and Register under each other is weird and not logical.
But if i ad more stuff in that page you need the next and register.
So i never should have the register option as last thing in a step :-D

Still on the guest option i have a button register, that is a bit weird right?
The next button should add also an invalid class to the input fields like the register button


Thanks again for you help Jerome!

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7 years 7 months ago #266366

Hello,

You do not fill any single field ; so when you click on "next" the system try to determine what action you were doing.. But because you do not have any field fill up it can't know and it pick up the first one.
I don't see anything which looks like an issue or a problem, I just see what I was telling you in my previous message.
The next button is not weird and not confusing either.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 6 months ago #268999

I agree with joris85.

This is a little confusing. I understand what you are saying Jerome about what each button does but its not helpful for the end user.

Also joris85 is correct with saying that he has guest mode on so pressing next without the guest form filled in should not result in a password field error as there is no password to be filled in.

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7 years 6 months ago #269003

Hi Grayt7,

Thanks, i already started to think the problem was me haha :-)
The checkout is still not really user friendly out of the box.
You need to do some modifications to make it nice clean and noob proof.

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7 years 6 months ago #269009

Hi,

Note that the case you're describing ( having an error message about the login while the "show login" setting of the checkout tab is deactivated) has been fixed on our end.
So I'm not able to reproduce what you're talking about with the latest build of the 3.0.1.
If you download the install package on our website and install it on yours (or wait for the next version) you should have it working properly too.

The following user(s) said Thank You: grayt7

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7 years 6 months ago #269067

Hi Nicolas,

Thanks!
I will try this :-)

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6 years 8 months ago #289416

Dag Joris

Ik ervaar hetzelfde als u. Op www.langhoirs.be/kaartenverkoop heb ik ook 2 knoppen met volgende.

Mag ik vragen hoe u dit probleem hebt opgelost? Ik had graag de bovenste volgende knop weg gezien.

Ik heb een printscreen toegevoegd om te weten wat ik bedoel.

Alvast bedankt voor uw hulp.

Attachments:

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6 years 8 months ago #289431

II think they would like english here ;-)
In your situation you can get one of the buttons on the class of that login step.
On everystep there is added a class to the div above it.
.hikashop_checkout_page_step2 and the class of the button you want to remove.
Does this make sense for you?

What i do most of the time right now is making one page or no login.

This is the last site i have created.
All are a little different because of the needs.
super-top.nl/
de-kleur.nl/bestellen/bestellen-waaiers

This is the most custom made one:
elsvansteijn.nl/boek
Or go directly to cart:
elsvansteijn.nl/index.php?option=com_hik...out=1&product_id=127


Though i do not use login anywhere because that complicates allot for little shops.
The control panel i find still not really out of the box user friendly.

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6 years 8 months ago #289435

I see that there indeed is a class to it. The solution that you had to add display: none to the css is a very good solution. However I cannot find how and where to add this CSS to make this button disappear.

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6 years 8 months ago #289437

Well thats is theming work.
That depends on your template.
Most templates have an override/custom css file to add your own.
Maybe theme settings?
You have youtheme?
They have a location for it i think.

I build i my templates myself so i add it with FTP to the theme.

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6 years 8 months ago #289453

Hi Joris

Thanks for this! It worked out perfectly.

I just added some css code to the custom css of the template.

Many thx for this

David

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6 years 8 months ago #289471

Great to hear it worked!

I Love hikashop but there checkout is so complex/flexible that it is for almost all situation not really suiteble if you ask me.
There should me more template checkouts.

One Page:
1. Easy one page checkout (with without login)
2. Multiple address checkout (with without login)

Multiple page:
1. Easy checkout (with without login)
2. Multiple address checkout (with without login)

The drag and drop is great but like you and me had this problem, Yes you can click both both every single choice of a customer can confuse them. Even i get confused and its my job to understand those pages :-D

You got my tips @Jerome? :-D

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6 years 8 months ago #289473

Hello,

Unfortunately, the drag'n'drop is no more for next release :-D
pasteboard.co/HbzhMcj.png

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 8 months ago #289520

Hi,

This looks pretty nice and should be more flexible. Now question.

What if we have customized all checkout views. Will this update require to redo all customizations? Or it will be possible to take so me code which effects those buttons?

Thanks

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