Hello,
* What HikaShop version number are you using ?
* What is your HikaShop "cart" configuration ?
* Could you provide a link to a product page so that we can see what you have ?
When you open a thread, please fill the basis fields in order to give the first information so our support team will be able to get the "first context".
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.