address and zip of customers not transferring from Hikashop to Stripe

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7 years 6 months ago #269824

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- Browser(s) name and version -- : Safari

I am testing Stripe with my Joomla>Hikashop website. Basic customer data (amount, etc.) is making it correctly thru the API to Stripe from my Hikashop cart. Unfortunately, the address and zip code of customers are not. So, Stripe is unable to fully make sure that there is no debit/credit card fraud with customer charges. Can you direct me on where/how to make sure all the appropriate data is being transferred from Hikashop to Stripe? I am not a developer, so any exact steps or training video you have on this would be MOST appreciated.
Thank you so much.

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7 years 6 months ago #269826

Hi,

The Stripe plugin didn't support that so far.
As this is a good idea, I've added some code to it to be able to send that data.
I've added the changes to the GitHub of the stripe plugin:
github.com/HikaShop/hikashoppayment-stripe
Go there, download the zip by clicking on the green "clone or download" button and then install the zip on your website via the Joomla installer and you'll get the address data for the payments through stripe.
Let us know how it goes, and if you get an error message, please provide it. As this is not tested yet, it might break somewhere.

The following user(s) said Thank You: Hardi

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7 years 6 months ago #269873

Nicolas: thank you!!!! I just ran a test on the additional information and I think it works! This helps so much. It gives Stripe a higher level of confidence when approving payments. I appreciate so much your working this out for me.

Pam

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7 years 6 months ago #269882

Nicolas: If/when it is time to update Hikashop again, will I need to re-install this plug-in?

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7 years 6 months ago #269877

Hi,

No problem.
When you update HikaShop ; it updates the plugins it includes but it won't touch other plugins, like Stripe (which is an externalized plugin).

If you want you can post a review on extensions.joomla.org/extensions/extensi...opping-cart/hikashop :)

Last edit: 7 years 6 months ago by Jerome.

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7 years 6 months ago #270100

thanks!

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