Cart not empty after checkout

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7 years 5 months ago #270495

-- url of the page with the problem -- : www.greenville.ag
-- HikaShop version -- : 3.1.0 [1705291413]
-- Joomla version -- : 3.7.2

The cart will not be cleared after correct checkout.

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7 years 5 months ago #270499

Hello,

Please provide us more details about your HikaShop configuration.
www.hikashop.com/support/documentation/5...onfig.html#main_cart

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 5 months ago #270545

The option "created/besellt" is selected

i can give you the admin-account in private message ?

regards

Torsten

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Last edit: 7 years 5 months ago by Torsten.E.

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7 years 5 months ago #270565

Hi,

Please, use our contact form in order to provide such accesses along with a link to this thread:
www.hikashop.com/support/contact-us.html
Also please provide the instructions to reproduce the problem without having to do a real payment.

Last edit: 7 years 5 months ago by nicolas.

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7 years 5 months ago #270649

Hello,

I just process some test on your website and I succeed to get an empty cart with Paypal and your account.
So maybe you have to provide a step by step in order to reproduce your issue.

Awaiting news from you.

Regards

Last edit: 7 years 5 months ago by Philip.

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