Selecting finish on checkout page not redirecting to payment method

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7 years 5 months ago #271261

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.7.2
-- PHP version -- : 7.0.19
-- Browser(s) name and version -- : Chrome 59.0.3071

On the checkout page ( /index.php/checkout ), pressing the finish button, does not send you to the payment option but instead refreshes the same page ( with index.php/checkout/checkout/task-step/step-1). Pressing the finish button again now redirects to the payment option.

We are using the auto submit shipping and payment methods selection so options are pre selected when loading the page. But when on the page ( /index.php/checkout ) re-selecting one of these options changes the url to (index.php/checkout/checkout/task-step/step-1) .

We would like to the page to load with the shipping and payment methods selected and when pressing the finish button it goes to the payment method without reloading the page first.

thanks Mike

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7 years 5 months ago #271265

Hi,

Both auto submit and auto select settings should be turned on, and even in that case, it's possible that the behavior is not optimal.

That's inherent to how the checkout system was made in HikaShop. That's why we've completely rebuilt the checkout system from the ground up with HikaShop 3. If you update your HikaShop and turn off the "checkout legacy" setting of the Hikashop configuration, you'll get the new interface on the checkout and you should not have the problem anymore.

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