Product Variants on Checkout

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  • Thank you received: 2
7 years 4 months ago #273397

-- url of the page with the problem -- : www.hosting-webdesign.co.za/index.php/bu...-cards/checkout.html
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 7
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Not Applicable

Hi Guys!

I have used Hikashop Essential for an Order Business Cards Page : www.hosting-webdesign.co.za/index.php/bu...-business-cards.html

Please add to Cart so you can see what I am saying....

Now the Product Variants is Displayed on the Checkout Page... This is ok BUT the problem comes in when a user clicks on the Variants and changes the drop down and adds that to Cart.
Hikashop then adds that variant on together with the initially selected Varian to the cart and this is confusing!

So sure if I add 1000 cards I should then pay more, but the other initial 500 Cards still displays and that states FREE....?
No what is it 500 Cards Free and then R200 for 1000...
Guys how can I make this better and make sense?

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7 years 4 months ago #273427

Hi,

You should turn on the "group options with products" setting of the HikaShop configuration, like how it is by default, and you won't have that behavior.

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7 years 4 months ago #273432

Thanx Nicolas that worked great!

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7 years 4 months ago #273438

Just 1 observation... when I delete the product that is now Grouped with the Parent... I gat a green block stating the cart is empty, but no way to go back to buy more... ?

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7 years 4 months ago #273443

Hi,

If you delete the products from your cart and that the cart has no products anymore, you will indeed get that green message, and you'll be redirected to the URL you configured in the setting "URL where you will be redirected when the cart is empty" of the HikaShop configuration.

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