Url where you will be redirected when cart is empty no longer working

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 7.0.21

Hi, the URL where you will be redirected when the cart is empty is no longer working when using the new ajax checkout and version 3.1.1. I have this setting set to redirect to a certain url buy-now.html after the cart is empty, but instead since it is using ajax it just empties the cart, but never actually redirects to the url I have set. Instead it leaves you in the cart and shows you a total of zero. Also, I deleted out all of my layout overrides just to check and it still does this so this has to be some sort of bug.

The redirect does however work if after I empty the cart and i manually refresh my browser page. It appears the ajax is just not calling the redirect after deleting the product out. How do I fix this?

Also, attached is my back end settings and what it looks like on the front end instead of redirecting you out of the cart to the buy-now.html like it should.

Hi, you are correct I added the customization back. Sorry if I did not mention this previously, but I deleted these layouts out and tested with the default layout and the issue still occurs. It is nothing to do with my customization. This happens with default layouts and with my customization.

Again how do I get it to redirect? There has to be some sort of bug here because it is not redirecting after the cart is emptied.

Thanks,

Josh

Jerome wrote: Hello,

In the "cart / show" you will find that code :

window.Oby.registerAjax("cart.empty",function(params){ setTimeout(function(){ window.location.reload(); },150); });

<script type="text/javascript">
window.hikashop.ready(function(){
	setTimeout(function(){window.hikashop.dlTitle('hikashop_show_cart_form')},1000);
});
if(!window.cartMgr) window.cartMgr = {};
window.cartMgr.moveProductsTo = function(id, type) {
	var d = document, form = d.getElementById('hikashop_show_cart_form');
	if(!form)
		form = d.forms['hikashop_show_cart_form'];
	if(!form)
		return false;
	form.task.value = 'addtocart';
	form.addto_type.value = type;
	form.addto_id.value = parseInt(id);
	if(typeof form.onsubmit == 'function')
		form.onsubmit();
	form.submit();
	return false;
};
window.cartMgr.checkQuantity = function(el) {
	var value = parseInt(el.value),
		min = parseInt(el.getAttribute('data-hk-qty-min')),
		max = parseInt(el.getAttribute('data-hk-qty-max'));
	if(isNaN(value)) {
		el.value = isNaN(min) ? 1 : min;
		return false;
	}
	if(isNaN(min) || isNaN(max))
		return false;
	if((value <= max || max == 0) && value >= min)
		return true;

	if(max > 0 && value > max) {
		msg = '<?php echo JText::_('TOO_MUCH_QTY_FOR_PRODUCT', true); ?>';
		el.value = max;
	} else if(value < min) {
		msg = '<?php echo JText::_('NOT_ENOUGH_QTY_FOR_PRODUCT', true); ?>';
		el.value = min;
	}
	name = el.getAttribute('data-hk-product-name');
	if(msg && name)
		alert(msg.replace('%s', name));
	return true;
};
window.cartMgr.moveProductsToCart = function(id) { return window.cartMgr.moveProductsTo(id, 'cart'); };
window.cartMgr.moveProductsToWishlist = function(id) { return window.cartMgr.moveProductsTo(id, 'wishlist'); };
</script>

Jerome wrote: Hello,

I made a typo by typing too fast ; it's the "checkout / show" view..
But anyway, you need to be sure that you're using the latest packages.

Regards,

Unfortunately that makes no difference at all. This is a major issue and I have to figure out how to get his fixed. I just deleted out every layout override that I have from the site, turned off any additional plugins in the checkout. There are no javascript errors eithe and I cleared my cache and history and the same problem exists. It has nothing to do with my overrides or any 3rd party plugins. I have added my layouts back in though right now because I have other things to test.


Thanks,

Josh

Thank you for the reply Nicolas. I downloaded the newest 3.1.1 package and installed it and I added the code as you suggest and it is still not recognizing that the cart is empty. I still have to manually refresh the cart to get it to return to the correct page. Any other suggestions?

I the mean time I am going to also do a default hikashop install on a site with no modifications and just configure the cart settings the same way as this cart and see if the issue still occurs I will report back to you what I find. If the issue still occurs I will just give you ftp access to the site and a login.


Thanks,

Josh

Hi, I did a base joomla install with base hikashop configuration and as you said it works fine and redirects like it should. I am now going to install a base install of joomla and a base install of hikashop component, but transfer the database from the site where it is not working. I deleted all overrides out of my template entirely and it was still not working previous. That is why I suspect it may be a database issue of some sort. After I test this, if it is not working I am going to give you a test site with ftp and database access.

Thanks,

Josh

Nicolas I have tried everything thing I can think of and this problem still exists. I tried un-publishing every plugin, module and extension that I have on the site, I deleted all layout overrides for anything out of my template, then I unpublished every plugin and component not related to hikashop and it still will not refresh. I even unpublished my template and used the default template and this still happens.

However, if I take a fresh install of joomla and transfer the hikashop 3.1.1 database from the site that I am talking about above that does not work and then install a fresh copy of the newest version of 3.1.1 then it the refreshing of the checkout works as it should.

The only thing that is different is on the fresh install we are starting directly from version 3.1.1 and on the existing site this has been upgraded from previous 2.x.x versions and I cannot help but wonder if some files have gotten corrupted some how. That is really the only thing I can think of I sent you the log in credentials for the joomla site and the ftp. I am at a loss I don't know what else to do.

Also, it is not a problem with only variants it is with any product that goes into the cart.

Hi, Nicolas this is not happening for me. I think it might be the firewall blocking you or something. I disabled the firewall. Please let me know if you are still having this issue.

Thank you Nicolas! I would have never figured out that was what was causing the issue. Will you let me know when you release the actual patch in the next version?

Thanks,

Josh