Price doesn't show properly on checkout

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  • Hikashop Business
7 years 3 months ago #275644

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 7.0.22
-- Browser(s) name and version -- : Firefox 54.0.1

The price remains at $0 on the checkout page, even if the quantity is more than one.
The delete button doesn't do anything.
There is not refresh button.
Of course the total doesn't change since the price is $0.
I set a price on the product's main interface for the default variant's price, and have 3 variants with a price set for each.
On the Detail page, the price does change to show the different price for a variant. but doesn't change when you change the quantity.
What am I doing wrong?

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  • Posts: 106
  • Thank you received: 1
  • Hikashop Business
7 years 3 months ago #275647

I just figured out that I needed to add the Price/Restrictions in addition to the Retail Price. Now it works.
(I have to admit, I don't understand all the different times I have to add the price and when they are used. Would love clarification on that.)
But if I change the quantity on the checkout page, it doesn't recalculate and there is no refresh button. And the delete still doesn't work.
If I haven't filled in the login or registration info and click Finish, or if I changed the quantity to 0 and then I click Finish it gets deleted. So it refreshed it and asked me to fill out the info, but I don't think that is good user experience-don't know what happens if I had been logged in..
I am using a Yootheme template if that makes a difference.

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  • MODERATOR
7 years 3 months ago #275667

Hello,

You should configure the prices and not the "retail price" as you found out. You can read more about these settings here:
www.hikashop.com/support/documentation/2...uct-form.html#prices

Retail price = Manufacturer's Suggested Retail Price ( MSRP ):
en.wikipedia.org/wiki/List_price

Regarding the issue with the quantity/delete on the cart, we've added a patch for that issue which happens only when you're using dropdpown selectors for the quantity and only with the new checkout system. Download the install package on our website and install it on yours and that will add the patch and it should work unless your template has a view override on the view file show_block_cart.

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