Add to cart button doesn't work

  • Posts: 8
  • Thank you received: 1
7 years 2 months ago #277046

-- url of the page with the problem -- : telecomando.info/
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.5
-- Browser(s) name and version -- : chrome

Hi my add to chart button in product page doesn't work anymore.
Can you see ex:
telecomando.info/telecomandi/originale/r...-sony-originale.html
It's work fine form category listing ex:
telecomando.info/sony/telecomando-tv.html
Thanks
Marco

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7 years 2 months ago #277062

Hi,

You have that error on the product page when you click on the add to cart button:
monosnap.com/file/pd2UfVc8Q2fCR8rETiAAHeiiKXuzaQ
The issue apparently comes from the extra parameters being sent:
monosnap.com/file/BFcqg5wdc4o0LDUsCLYzxwAGe8lp85
These come from the contact form that you included in the product page.
While that's not a problem per se, you should move that form outside the form tags of the product page. Then, they wouldn't mess with the standard add to cart process.

The following user(s) said Thank You: trollallacarica

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  • Posts: 8
  • Thank you received: 1
7 years 2 months ago #277110

Hi nicolas thanks for your great and fast support.
I decided to remove contact form from product page, it's not so crucial. Everything works fine.

The following user(s) said Thank You: Philip

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