Hello,
When you create a subject in our forum ; please fill the field in the first step, it gave useful information to our support team in order to answer you more precisely.
I can see that you have an expired HikaShop Business license. so I think that you got access to the email edition in the past.
Yes, the email edition is a feature of HikaShop Business, as it is written in our documentation (last line in the "description") :
www.hikashop.com/support/documentation/1...shop-email-form.html
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.