Error in select shipping step

  • Posts: 21
  • Thank you received: 0
  • Hikashop Business
7 years 2 months ago #277877

-- url of the page with the problem -- : localhost
-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.0.9
-- Browser(s) name and version -- : chrome

Hi,

Just testing a new template for the site on localhost using non legacy settings. Checkout works fine in legacy mode and was working in hikashop 3.1.1.

In non legacy mode when using the dropdown list address selector i get php warning

Warning: Invalid argument supplied for foreach() in C:\xampp\htdocs\sands2\administrator\components\com_hikashop\classes\address.php on line 496

I enclose a screenshot and a screenshot of my settings. Shipping is always free and customers often choose a different shipping address to billing address.

It works mostly ok when using the list mode but none of the addresses are by default selected and if the customer checks out no addresses are stored in the order.

Thanks,

David.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
7 years 2 months ago #277945

Hello David,

I didn't succeed to reproduce your issue even by setting the same checkout configuration, can you try it for example with a new user account ?

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 0
  • Hikashop Business
7 years 2 months ago #278142

Hi,

The error persists no matter what I do! I have tried with a clean install of joomla and hikashop business with test data. The checkout workflow is single page unchanged from the test data. The only changes were made to the guest settings as in the attachment.

Like I said the list mode works but with no addresses selected thus allowing the customer to checkout with no addresses in the order.

In joomla allow joomla registration is deactivated.

You can see the result of checkout on the test server here tototoo.co.uk/test1/ Purchase a product from the category menu and checkout you will see that the shipping dropdown listbox has an error. If this was the list mode it would display ok but none of the addresses would be selected.

I just published the cart module to the sidebar so you can checkout. No other changes.

Bye,

David.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
7 years 2 months ago #278147

Hi,

It seems to be an issue of HikaShop 3.2.0:
www.hikashop.com/forum/install-update/89...ing-any-address.html
However, as explained there, we're not able to reproduce the issue on our end.
As explained there we'll need a test website with precise instructions to reproduce the problem with a backend and FTP access so that we can debug the issue.

Please Log in or Create an account to join the conversation.

Time to create page: 0.072 seconds
Powered by Kunena Forum