Stripe plugin fails in checkout even in testing mode

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7 years 1 month ago #280121

I know there are some topics related to Stripe Plugin problems with Stripe gateway. but I am not even able to use the test keys and simulate payment. The Debug mode is on, the moment I click on the Stripe Payment button it redirect me to the listing page with error.
Please have a look at the snapshot.
The browser console log error is : Failed to load resource: the server responded with a status of 500 ()
and I receive an email saying : The status of your order No. B2G9 has been changed to cancelled.
and Stripe dashboard doesnt have any customers details, or anything else.

Also, I get this error message when the payment fails, but the debug mode is off:
Error charge : No such customer: cus_BVB6yF0WxFBUks

any idea what should I do? PLEASE PLEASE give me some ideas.

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Last edit: 7 years 1 month ago by khaleghi. Reason: adding more info

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7 years 1 month ago #280126

Hi,

See : www.hikashop.com/forum/5-support-en-fran...ion-get-on-null.html

Please be sure that you're up to date with the latest package and the latest patches.
Once you will get rid of the fatal error ; it will be possible to go further with Stripe (but we will need more elements to understand what's going on).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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