Only show tax during the checkout, item price & shipping should listed w/o tax.

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7 years 1 month ago #280929

-- HikaShop version -- : Business 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 7.1.7
-- Browser(s) name and version -- : Chrome

Europe has different tax system than USA, the standard way in USA is to show final invoice by
product cost without tax, shipping cost without tax, and add the tax of both product and shipping to the final total amount.

for example, I am in New York, I only need to collect sale tax for ship-to address is in New York,
so if the ship-to address is outside of New York,
I would expect this,
Price: $179.95 (it's for the price of the product, no tax included)
Subtotal: $179.95
Shipping: $5.16 (it's for the shipping cost)
Total: $185.11
The current setting seems working as what I expected,


However if a ship-to address is also in New York, I would expect the following:
Price: $179.95 (it's for the price of the product, no tax included)
Subtotal: $179.95
Shipping: $5.16 (it's for the shipping cost)
Taxes: $16.43 (it's for the total tax, ($179.95 + $5.15) * 8.875 % = $16.43)
Total: $201.53 ($179.95 + $5.16 + $16.43=$201.54)

But the current setting doesn't work as what I expected, instead (please see attached)

Please let me know how to fix this.

Thank you!

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7 years 1 month ago #280937

Hi,

That's because you want to turn off the "show taxed prices" setting of the HikaShop configuration which basically allow you to switch between the "europe" mode and the "usa" mode.

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7 years 1 month ago #280953

I assume you suggested to select the 'No Tax', but that causes two issues,
1. The unit prices from the check out and product entry form are difference, which I expect they will be the same amount. It seems it still keeps the Europe VAT logic there.
2. The 'NYS Sale Tax $14.67' should not be shown since I neither signed on yet, nor I started to create an shipping address yet.
Please suggest!
Thank you.

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7 years 1 month ago #280965

Hi,

1. In the product edition page, you have two input fields for the price. The untaxed and the taxed price. And that price on the checkout is the same than the untaxed price. So please check.
If you see only one field when you edit the price, it means that you activated the "floating tax price" setting and in that case, the amount you enter there is the taxed amount that will be used regardless of the taxes applied on the product and thus the untaxed amount will be that value minus the taxes.

2. This means that you must have selected the NYS as "main tax zone" in your HikaShop configuration and thus, when you're not logged in or didn't enter an address yet, it's that zone which is used.

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7 years 1 month ago #281023

The Floating Tax Price was fixed.
The second "Main Tax Zone" is still there; did you suggest to remove "NYS" as the "Main Tax Zone"? I tried to remove it, but it didn't let me to remove it, and I tried to select something other than "NYS", but it still doesn't work. What else can I do with this issue?

Thank you!

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7 years 1 month ago #281026

Hi,

Yes, select another zone. Please understand that this is the zone that it set for you when you arrive on the website. Once you're there, it will only change if you select/enter an address.
So for your test, you need to clear your user session. For example, try with another browser.

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