Impossible to edit billing address or add a new one

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6 years 11 months ago #283551

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : Chrome ou Firefox

After the last update to Hikashop, users are unable to edit their billing address or add a new one.

The link is there with no effect. The page won't change to show the edit form.

Any hint on this ?

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  • MODERATOR
6 years 11 months ago #283573

Hi,

Hard to say without any link to the shop. We don't even know which version you were using before, and if you're using the old or new checkout.

Supposing that you're updating from an old 2.x HikaShop version and that you're still using the old checkout of HikaShop, I would recommend first to try turning off the "checkout legacy" setting of the HikaShop configuration in order to use the new checkout system.

The following user(s) said Thank You: d2bconsulting

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