Another "add to cart not working" Topic

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6 years 11 months ago #284074

-- url of the page with the problem -- : www.samwelsupplies.com
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.
-- PHP version -- : 3.8.2
-- Browser(s) name and version -- : All

Hello Hikapeople,

I have searched trhough all the other topics, but none seem to have had the answers that would fix the problem I am finding here.
On the website, a logged in user is able to add products to cart. Then, expected is that the cart in the top right will update. At this moment it only does so after a page refresh. The minicart in top does function well otherwise, proceeding to checkout etc seems to work fine.

I have thusfar tried the following solutions:
- Change template to protostar - Changed back because no effect
- clear all customizations in "view tab"
- Set caching to off
- changed session handler
- installed Jeasy
- Switched the notify plugin on and off
- changed popup box mode in the configuration
- changed around positions of the cart

So far to no avail. I do want to mention that add to cart did work fine at some point, giving a nice little popup in the top right corner. I do not know at which point it got broken ( I must have been changing something in the website ) I just got notified by an attentive customer that the webshop was "not working right" ..
Right now I am back to the legacy mode as this is actually functioning ( looks nowhere as slick as the new popup though!)

Are there any other ideas what could be going wrong?

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6 years 11 months ago #284077

Hello,

Would it be possible to have a link to a product with an "add to cart" button ? Or a credential to be able to have it ?
I browse some pages in your website but I cannot find one with the button. So I suspect that all your products might have some ACL on prices.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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