Customers not recieving email confirmation after update to 3.2.1

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6 years 11 months ago #284230

-- HikaShop version -- : 3.21
-- Joomla version -- : 3.82
-- PHP version -- : 7.0.26

Customers are not receiving order confirmation emails after purchases, I've tried to resend them even cc myself and nothing. the email dialogue box does not close after clicking ok to send as it should and remains open but goes blank. I can send email to hikashop users through hikashop with a problem, just not order emails. I also use hikaserial with attach serial.

thank you for any help.

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  • Posts: 8
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6 years 11 months ago #284249

This is the error being generated, seem like the qrcode issue in hikaserial:

Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home/amadeusn/public_html/CLUBAMADEUSNY.COM/administrator/components/com_hikaserial/inc/phpqrcode/qrlib.php on line 11

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6 years 11 months ago #284307

Hello,

Please re-download HikaSerial 2.0.1 ; we change some rules in the packaging system for that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: amadeusny

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