The shipping section is missing

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6 years 7 months ago #291240

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 5.6

Hi,
I just install HikaShop Business 3.4.0 [1804091456] to my developing site.
When checking out, the shipping section is missing.
As I know, all the settings are identical to my site version, and centrally all the shipping method are published.
Would you help me find out what could cause the problem?
Attached please find the screenshot of site and developing version.


Thanks.

Best Regards

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6 years 7 months ago #291250

Hi,

Hard to say without more information.
First, please review this section of the FAQ:
www.hikashop.com/support/documentation/106-faq.html#ship
If that doesn't help you find the issue, please provide a link with instructions to reproduce the problem and screenshots of your shipping methods settings and the checkout tab of the HikaShop configuration.

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6 years 7 months ago #291281

Hi Nicolas,
The FAQ is very helpful.
Thanks.

Best regards
Scott

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6 years 7 months ago #291287

Hello Scott,

Thank you for your feedback !

Best regards,
Mohamed Thelji.

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