Checkout will not Finish

-- HikaShop version -- : 3.5.0
-- Joomla version -- : 3.8.10
-- PHP version -- : 7
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : Notice: unserialize(): Error at offset 335 of 913 bytes in /home/cristynw/public_html/administrator/components/com_hikashop/helpers/helper.php on line 1465

Hi there,

This problem has occured recently, I think with the latest Joomla update: Customers can add products to the basket OK and proceed to check out but after selecting the shipping method and payment method they cannot complete the order. The Finish button just seems to reload the page.

Can you give me any ideas what the problem may be?

Many thanks in advance

OK, looks like I have found the problem: It seems that the details had disappeared from my payment plugins. I am using Stripe and Paypal and both had 'reset' with no information in either.

Maybe this post will help someone else if they have the same problem...

Best wishes
Leila

Hello Leila,

Thank you for your feedback !

Best regards,
Mohamed Thelji.