Wrong shipment calculation

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6 years 3 months ago #295974

-- url of the page with the problem -- : www.inno-wood.com/panier.html
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.8
-- Browser(s) name and version -- : Chrome + Firefox

Hello,
The shipment price in the checkout has no meaning.
I have 2 products with a total of 428.40€ with taxes
Shipment : 120.68€ ????
Taxes (20%) : 91.51€
Total : 549.08€

Shipment is defined as 35€ without taxes or 42 with taxes. How can this be changed to 120.68?
See detail




Any ideas?
Thanks

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6 years 3 months ago #295976

Hi,

That's normal. You've set both a fixed price + a percentage price.
So the shipping amount will be calculated as: 35€ + 20% of the total price of the products => 35€ + 0.20 * 428.40 => 35€ + 85.68 => 120.68
It matches your configuration to the exact cent.
You don't want to set the percentage field of your shipping method if you want a fixed shipping fee.

Note that there is no field to configure the taxes since you have the "automatic taxes" setting activated. If you turn it off, you would have to select the tax category used to get the tax rate to be used on the shipping fee.

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6 years 3 months ago #295996

Hi,
Thanks for your help and quick answer. It works.
This is what I expected but I had to configure it this way to get it working until last update.
Shipping has to be entered with taxes.

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