Need to validate two time when we use Colissimo and Paybox iframe mode

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5 years 10 months ago #302032

-- url of the page with the problem -- : www.soinsdetoi.com/
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Chrome

Hi,
To have the responsive mode on Paybox we need to enable iframe.
After enable the option in Paybox option we experiment one problem :
- when you use Colissimo and Paybox you need to click to validate two times before being redirected to Paybox payment method :
snap.ashampoo.com/SM6n5hXFfa2fntkXhvyNH1...ECILyBzb58vT2ALEguAX
Thanks for your help.
Regards,
Olivier

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5 years 10 months ago #302051

Hi,

I don't see why activating or not the iframe setting of the paybox payment method would change anything about that.
As far as I can see that's a problem of change markers being different when validating the first tiem you click on the finish button.
Now to be able to really look into it I think we'll have to have a backend and a FTP access as well as precise instructions to reproduce the problem directly on your website and debug what is going on.
I believe that even with the iframe setting turned off, you still have the problem and that you changing that setting and discovering the issue at that point was a coincidence and that the problem happens because of something else.

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  • Posts: 143
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5 years 10 months ago #302231

I think it was the cache (switching from not iframe to iframe), it works now.
Thanks !

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