Checkout is missing the comment

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5 years 8 months ago #304223

-- url of the page with the problem -- : www.ph-import.dk/da/produkter
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.9.3
-- PHP version -- : 7.2

Hello
The comment area is missing, the costormers cant leave a note.
any idea what happend?




Best regards
Brian
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5 years 8 months ago #304224

Hi,

It seems that you removed the "fields" view from your checkout workflow.
Use the "add view" green area to select that field view and add it back to the checkout.
If that still doesn't help, then there is a problem with the settings of the custom field you created via the menu Display>Custom fields to add that comment field.

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