Warning page not found:after_end error. after submitting payment

-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9.4
-- PHP version -- : 7.1
-- Browser(s) name and version -- : Firefox, Chrome
-- Error-message(debug-mod must be tuned on) -- : Warning page not found:after_end error

Hi I'm running into this "Warning page not found:after_end error." after submitting payment. Let me explain exactly the steps how I get this error and my setup. First I'll explain the setup and then the steps to the error.

I'm running the latest version of HikaShop - HikaShop Business 4.0.3 [1903131108], Joomla 3.9.4, PHP 7.1. Some HikaShop settings I thought may be important for you, I have the legacy bootstrapv2 turned off, checkout legacy off, and add to cart legacy off. I'm using three payment plugins, the Authorize.net plugin, Purchase Order plugin, and Collect on Delivery plugin.

I have my return URLS for the payment plugins as following:

Authorize.net plugin: /order-status
Purchase Order plugin: /purchase-order-complete
Collect on Delivery plugin: /quote-complete

I removed the overrides I had in place on these views:

order-show
order-pay
checkout-after_end
checkout-end.


Now the steps to the error:

The problem I'm having is that it appears only when I'm a guest (not logged in) and I initiate what we call on the site a "Create a Quote" (this leverages the collect on delivery plugin), it goes through as expected but when the customer receives their notification email and clicks the link to view their quote/order and pay, when they choose to pay for this order via credit card ( the Authorize.net plugin) they enter their credit card info and submit the payment however instead of getting the confirmation on the /order-status page, they get the error message on this page /checkout/after_end

"Warning page not found:after_end error."

The payment still goes through but they don't get to the expected thank you order status page.

This only happens if a user exactly follows the steps detailed above, 1) a guest (not logged in) that uses the (Collect on Delivery plugin) to 2)initiate what we call a quote and then 3)returns to the site to pay for their order/quote via the link in the email they received, and 4)pays for the order via credit card using the (Authorize.net plugin)
I attached a picture of the error message. This is with debug maximum on. No errors besides this.
Any help or suggestions would be greatly appreciated. Thanks!
-Chris

Hi Nicolas,

I attached the screenshot of the Authorize plugin settings and SEF Urls section screenshot. Also yes I do have a menu item setup. I have setup a HikaShop Checkout menu item with the alias "checkout". Any suggestions? Thanks!

- Chris

Hi Philip,

Yes I can provide you with access to a test site. Joomla Super Admin access? Let me know how / where to send the credentials for the account. Thanks! - Chris

Hi Jerome,

Okay just sent a message. Thank you!

Hi Nicolas,

Okay I'm sending that information over.

- Chris

Hi Philip,

It seems now the same issue is back again you had helped me with. You made some customization to the following files and said that it would be resolved in the next release.


"
HIKASHOP Modifications

The modifications can be found in :
YourWebsite\administrator\components\com_hikashop\classes\menus.php
&
YourWebsite\components\com_hikashop\controllers\order.php
"


Well I have been working on upgrading to HikaShop 4.1.0 and testing the site the error is back after the update.

"Warning page not found:after_end error."

Do you recall what the changes you had made in these files to resolve the error? I attached copies that I have currently in place not sure if they some how got modified but they seem to no longer resolve the issue. Thanks in advance.

Hi Philip,

I'm not sure if I understand completely what your asking but,, I assume you want me to rename / remove the menu.php and order.php files that I attached previously and then reinstall HikaShop. So I removed those files and reinstalled HikaShop. However the problem still persists.

By the way, are the fixes you made for me in the latest release 4.1.0 ? You had made modifications to the menu.php and order.php that had resolved this issue. I'm hoping you can provide me with the fixes and clarify if the patch you made is in the latest release. Thank you in advance.

Hi Philip,

Try accessing again. I re-enabled the FTP account. Let me know if you need me to send the information again. Thank you.

Hello Philip,

I sent the details to your contact form. Let me know if you need anything else. Thank you.

Hello Philip,

Thank you. Do you have the files that were modified so I can replicate the update? I will be needing them so I can perform and upgrade the site to the latest version of HikaShop in the meantime until the next version release.