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Checkout error invalidAddressError
7 years 6 months ago #304848
by abfilm
Checkout error invalidAddressError was created by abfilm
-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.3
-- Error-message(debug-mod must be tuned on) -- : checkout/error/invalidAddressError
Hi I get this error when trying to pay with paypal in hikashop, (see screenshot / url) here is no place to enter card info for payment.
This is url I get up when I am directed to paypal:
www.paypal.com/webapps/shoppingcart?flow...e&code=ADDRESS_ERROR
Can you help me?
-- Joomla version -- : 3.9.3
-- Error-message(debug-mod must be tuned on) -- : checkout/error/invalidAddressError
Hi I get this error when trying to pay with paypal in hikashop, (see screenshot / url) here is no place to enter card info for payment.
This is url I get up when I am directed to paypal:
www.paypal.com/webapps/shoppingcart?flow...e&code=ADDRESS_ERROR
Can you help me?
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7 years 6 months ago #304852
by nicolas
Replied by nicolas on topic Checkout error invalidAddressError
Hi,
Apparently there is an issue with the address your website send to PayPal.
I see that you've removed the address_state and the address_country custom fields from your addresses via the menu Display>Custom fields.
That's probably why PayPal doesn't like it.
You have two solutions you can try:
- reenable them, delete the address of your user account and recreate it with these new fields
- modify the settings of the PayPal payment method, via the menu System>Payment methods to not send the address data to PayPal (the customer might have to reenter it on PayPal's website).
Apparently there is an issue with the address your website send to PayPal.
I see that you've removed the address_state and the address_country custom fields from your addresses via the menu Display>Custom fields.
That's probably why PayPal doesn't like it.
You have two solutions you can try:
- reenable them, delete the address of your user account and recreate it with these new fields
- modify the settings of the PayPal payment method, via the menu System>Payment methods to not send the address data to PayPal (the customer might have to reenter it on PayPal's website).
The following user(s) said Thank You: abfilm
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