Shippingcost not switching when i change country

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5 years 6 months ago #306740

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.4
-- PHP version -- : 7.2

Hi there,

Check this video:
www.dropbox.com/s/8avs3iw2dwycre7/not%20...hippingcost.mov?dl=0

I buy something and have chosen the wrong country.
Outside Netherlands it is 9,- to send the book.
In Netherlands always free.

I know i have setup it wrong.
www.dropbox.com/s/seramwf3vuqq75i/Scherm...%2015.02.42.png?dl=0

I would like to have a shipping method for NL
If not NL always 9,-
It looks like the options 3 and 4 do nothing because option 2 is always overruling after it is activated (logical because it has no restriction).

What is the best shipping setup for that?

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  • MODERATOR
5 years 6 months ago #306741

Hi,

You should go in System>Zones and create a new zone of the type "shipping" with all the countries except NL subzones.
Then, you would need only two shipping methods:
- One for NL like you already have
- One for that shipping zone you created
That way the system would switch between both shipping methods without overlap.

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  • Posts: 190
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5 years 6 months ago #306857

Hi Nicolas,

Thanks!
Still not working though.

1. Shipping zone only dutch
2. New created shipping zone with all the country's but dutch.

Still same issue.
Switching to abroad NL working, switching back to Netherlands not changing.
I do not think this will happen often that people make a mistake in there country but it should work if you ask me :-)

Do you want credentials to check this issue?

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  • Posts: 82864
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  • MODERATOR
5 years 6 months ago #306859

Hi,

The method I described works on my end. So you must be missing something.
Without knowing more about your setup, it's hard to say.
Please provide a backend access, a link to this thread and instructions to reproduce the issue on your website via our contact form and we should be able to tell you what's wrong.
www.hikashop.com/support/contact-us.html

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