attached files are not sent with the order notification

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4 years 8 months ago #316121

-- HikaShop version -- : HikaShop Business: 4.2.3
-- Joomla version -- : 3.9.15
-- PHP version -- : 7.2.24
-- Browser(s) name and version -- : Firefox 73.0.1 (64-Bit)

how to send the Files for "Conditions" and the "Right of withdrawal" with the ORDER_NOTIFICATION or order confirmation sent to the Customer

I have attached files in the emails (System / Emails)
I have tried with different status (created, confirmed) in the Payment-Plugins (HikaShop bank transfer, HikaShop Paypal payment plugin)

but the attached files are not sent with the order notification (ORDER_NOTIFICATION_SUBJECT) to the Customer ?

this works in previous versions of Hikashop

please help
Kind regards Andreas

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4 years 8 months ago #316124

H,

The "order notification" email is only sent when you click on the "email" button of an order in the backend.
You want to edit instead either the "order creation notification", which is sent when an order is created, or the "order status notification", which is sent when an order is confirmed, after the payment.

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4 years 8 months ago #316157

Thank you nicolas for the Info

Thre was also an error in my Configuration.
I had an old email override wich i deleted.
attached files are sent now. OK :-)

Kind regards Andreas

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