Checkout process with paypal plus IFrame is not working properpyl since 4.2.3

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  • Hikashop Business
4 years 7 months ago #317408

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.16
-- Browser(s) name and version -- : latest


hi,

since updating to version 4.2.3 I have problems with the paypal plus payment method. Iframe is properly loading but in some cases (most of the cases iphone safari but also new versions of firefox) the buttons cannot be clicked to finally chose the paypal payment alternatives.
In the debug I see now an CSP error which was not there before. Any idea what can be reason?

thanks and happy Eastern!

best
Markus

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  • MODERATOR
4 years 7 months ago #317412

Hello Markus and sorry for the late reply !

Can you test it with one of default Joomla front-end templates ? And see if you are having the same issue thank you.

Also can you send us a temporary back-end access to your website via email so that we can directly test it ?

We wish you a nice day !
Kind regards,
Mohamed Thelji.


Kind regards,
Mohamed.
Tsuki Dev
tsukidev.contact[at]gmail[dot]com

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  • Posts: 98
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  • Hikashop Business
4 years 7 months ago #317414

Hi Mohamed,

thanks for the response. I tried it already with protostar - but the problem is still the same.

I'll send you the account in a few minutes

thanks and best regards
Markus

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  • Posts: 98
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  • Hikashop Business
4 years 7 months ago #317800

Hi Mohamed,

thanks again for the great support. It really looks like that there were problems on paypal side. Since a week the problem was never occured again and some of our customers complained that they have the same problems at these days in other shop.

thanks and best regards and stay healthy
Markus

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