Shipping Adress in Notification E-Mail

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4 years 7 months ago #317746

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.2.29
-- Browser(s) name and version -- : Firefox

Hello
I am struggling to find the configuration for the e-mails.
I have billing and shipping address separated and want to include both of them in the e-mails after the order to admin as well as to customer.
Sorry, but I cannot find the relevant setup.
Thanks for help, Nic

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4 years 7 months ago #317748

Hi,

The billing address and shipping address are automatically added to the email notifications. Note however that if you don't have any shipping method for the order, then the shipping address won't be added.
I would recommend to check that you didn't remove the "shipping" view from your "checkout workflow" in the HikaShop configuration if you don't have the shipping address in email notifications.

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