Free downloadable items without shipping

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4 years 5 months ago #320697

-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique/produit/n...s-de-la-savannah-way
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18
-- Browser(s) name and version -- : chrome

Hi,

How to get free downoladable items without shipping and payment.
I've create a download option with HikaShop manual shipping plugin, but it become an option for any customer :(

How to keep this free shipping option for downloadable items only? I just want to avoid tricky mistake with future customer who select free delivery for normal items.

Thanks in advance for your help
Regards

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4 years 5 months ago #320719

Hi,

Make sure that the "force shipping regardless of weight" setting of the HikaShop configuration is not activated and don't set a weight for the products for which you don't want shipping.
That way the shipping will only appear for the other products.

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4 years 5 months ago #320840

Hi
I configurate as you explain.
For downloadable products, it work perfectly, but download choice is still displayed on normal item product.
Is there a solution to remove it from shipping choice list for normal product with shipping?

Regards
Thanks

Last edit: 4 years 5 months ago by mtgt.

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4 years 5 months ago #320860

Hello,

A solution can be to create a "Download' warehouse via "Hikashop->System->Warehouse" and apply it to your "download" shipping method and to your downloadable products.

That way, your shipping method will only be usable for these products.

Kind regards,
Mohamed

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4 years 5 months ago #320958

Thanks Mohamed,

It works !

Regards

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