no popup errormessage after submit with empty field

  • Posts: 507
  • Thank you received: 21
  • Hikashop Business
4 years 5 months ago #320812

-- url of the page with the problem -- : jouwnaambord.nl/plexiglas-30-x-20-cm
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.19
-- PHP version -- : 7.3
-- Browser(s) name and version -- : chrome

Hi,

On the productpage I have some mandatory fields. After the last update 4.3.0 the error message popup isn't showing when hitting the submit button when the mandatory field is empty.

I've added some "---" to the default value (wich is normally empty) as a temporary workaround.

Please Log in or Create an account to join the conversation.

  • Posts: 4747
  • Thank you received: 644
  • MODERATOR
4 years 5 months ago #320817

Hello,

Sometimes, and unfortunately we can't really prevent this sometimes some issue occur through updates, for solves this, sometimes some small operations can be enough to solve this, like :
- Try to process "Check Database" (from Main HikaShop Configuration)
- Open and Save your custom field setting page and Save it

If that don't solve your issue, can you provide your relative custom field configuration screenshot ?
Awaiting news from you to progress on your subject.
Regards

Last edit: 4 years 5 months ago by Philip.

Please Log in or Create an account to join the conversation.

  • Posts: 507
  • Thank you received: 21
  • Hikashop Business
4 years 5 months ago #320858

Hi Philip,

Already checked the database and resaved the custom field, emptied all cache and browsercache. The issue is still there. Here's the screenshot.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
4 years 5 months ago #320872

Hi,

I think I've found the issue and added a patch for that. Please download again the HikaShop 4.3.0 install package and install it on yours and it will add the patch for that issue.

The following user(s) said Thank You: michelpouli

Please Log in or Create an account to join the conversation.

  • Posts: 507
  • Thank you received: 21
  • Hikashop Business
4 years 5 months ago #320885

Hi Nicolas,

Thanks, problem solved!

Please Log in or Create an account to join the conversation.

Time to create page: 0.068 seconds
Powered by Kunena Forum