Clear cookies in order to make freight work

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  • Hikashop Business
4 years 3 months ago #323052

-- url of the page with the problem -- : www.nordicdental.dk

Hi
If I put a product in basket like 1 unit and freight cost 45 DKK it works first time. If increase to 10 products and value is more than 1000 DKK the freight is free and it works. If I decide decrease the amount and choose less products so the value is less than 1000 DKK the system do not put the freight again automatic?
I found out if I clear cashes it works again?
I think there is something wrong since I need to make clear cashes to make freight work again???
Best regards
Peter

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4 years 3 months ago #323066

Hello Peter,

It clearly seems to be coming from an incompatibility with your cache, can you tell us which cache component (if not just the default joomla cache) you are using and how you configured it through some screenshots ? thank you.

Kind regards,
Mohamed.

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4 years 2 months ago #323466

Hi Mohamed
I think it is normal caches. it was not activated in plugin?
I have tried to activate it, but the same.
If it is not the plugin, where do I find cache settings?

Br. Peter

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4 years 2 months ago #323467

Hello,

Can you please provide details how (and with which plugin) you configured your freight ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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