Custom fields not showing in invoice and e-mail

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  • Hikashop Business
4 years 2 months ago #324026

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.3.5
-- Browser(s) name and version -- : Google Chome 85.0.4183.102

Hi,

I have added 2 custom fields to the checkout page, I am able to fill them in, however when I finish the order and look at the e-mails sent by hikashop, those custom fields are nowhere to be seen. The display settings for front- and back-end are turned on and I have added the custom fields to address table but I doubt that should be the issue.

Is there any way you can help me?

Kind regards,
Damian de Geus

P.S. here are some screenshots of the settings of these custom fields.



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4 years 2 months ago #324035

Hi,

These are custom fields of the table "address".
The display settings for them are only for the address forms where they appear.
For when an address is displayed, it's done based on the "address format" setting you have in the HikaShop configuration.
So if you want to add extra address fields to your addresses, you would have to add their tag in that setting.

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