after update hikashop - change the page by yourself

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4 years 1 month ago #324397

after update hikashop

click 2 or 4 times this link (when cart is empty)

www.gioiellivalenza.it/gioielli/it/carrello.html

change the page by yourself

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4 years 1 month ago #324423

Hello,

Sorry but what do you mean by "change the page by yourself" ?
Anyway, if there are subject about redirection (or not) process some test with a default template like ProtoStar.

But we are awaiting more elements to better understand what seems wrong to you.
Regards

Last edit: 4 years 1 month ago by Philip.

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4 years 1 month ago #324456

Website ok without problem

Template Glamour - HikaShop Business: 4.3.0 - HikaMarket Multivendor: 3.1.1

Direct link cart:
www.liguria.shopping/shop/it/area-clienti/carrello.html

--- --- --- ---

Website with problem after update Hikashop

Template Glamour - HikaShop Business: 4.4.0 - HikaMarket Multivendor: 3.1.1

Try this link 2 time
Direct link cart:
www.gioiellivalenza.it/gioielli/it/carrello.html

Carrello (Italian) = Cart (english)

When I click 2 time following on the cart (when it is empty) different pages come out

see the 2 photos

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Last edit: 4 years 1 month ago by danieledanibel.

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4 years 1 month ago #324469

Hi,

Thank you for the details.
I added a patch on our end to fix that.
Download again the install package of HikaShop 4.4.0 on our website and install it on yours and it will add the patch for that issue.

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4 years 1 month ago #324497

done,
unfortunately it doesn't work
the second click on the cart => bring to /product/listing.html

try click 2 time this link:
www.gioiellivalenza.it/gioielli/it/carrello.html

For Nicolas
I sent you a private message with authentication

Last edit: 4 years 1 month ago by danieledanibel.

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4 years 1 month ago #324500

Hi,

If the patch didn't help, we'll need as well a FTP access to be able to do some debugging.

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4 years 1 month ago #324506

ok Nicolas
I sent you a private message with authentication

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4 years 1 month ago #324538

Hi,

Thank you for the access.
I found the issue and added a patch to the website and we'll add that patch on our end too.
It's working fine now.

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4 years 1 month ago #324542

Great, everything works

Thank you so much

The following user(s) said Thank You: Philip

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