Characteristics problem

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  • Hikashop Business
4 years 1 month ago #324524

-- url of the page with the problem -- : nimis.nl/trance-healing-opleiding.html
-- HikaShop version -- : 4.3.0 business
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.3.16
-- Browser(s) name and version -- : all

Hi All,

I made a webshop based on all kind of courses.
Some of these coursen have a different start date.
For each of them I made a characteristic with the different dates.

One of the coursen is named "Trance Healing - Self Healing" (see nimis.nl/trance-healing-opleiding.html )
On this page (product page) you can choose between 2 dates. (28 november 2020 and 16 januari 2021)

The problem is, when date I choose 28 november and add to the cart, the cart will always show 16 januari 2020

Can someone tell me what is going wrong here?
Or maybe I have to do this in another way?

Regards, Theo

Last edit: 4 years 1 month ago by sitemoves. Reason: wrong url

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  • MODERATOR
4 years 1 month ago #324569

Hi,

The issue comes from the customization you have on the views of the product page.
The hidden data of the variants is inside the form of the product page instead of being outside, as it is by default.
Because of that, the when you click on the add to cart button, the system on the server side only sees the data of the last variant, regardless of what you choose in the characteristic dropdown.
So you need to check your view overrides, and if you didn't do them, you need to check with the developer who did, or your template provider if the override is provided by your template.

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  • Posts: 54
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  • Hikashop Business
4 years 1 month ago #324573

Hi Nicolas,

I did it all by myself but don’t know exactly what view I did edit.
I did it from inside hikashop.
Is it possible to go back to the original files and if yes, how to do so?
Some things in the layout are hidden with CSS but the problem was there before I did the CSS thing

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  • Hikashop Business
4 years 1 month ago #324585

Hi Nicolas,

I did not know the changes I made were stored in the html folder of my template.
I removed these overrides and now it works perfect.
Never to old to learn ;-)
Thanks a lot

Regards, Theo

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  • MODERATOR
4 years 1 month ago #324587

Hi,

On the listing of the views in Display>Views, you actually have a "remove customization" column with a bin icon for each view file with an override.
So you don't even need to go through the FTP to delete the view override from the html folder of the template.

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